| Drakir2010 |
Hello Paizo,
I admit, this is probably because of the way I did things.
After I received the advanced warning about the above order, I added several things to my sidecart. Though several of the things are releasing this month (bigger flipmat, flipmat classics ship and tavern), they didn't show up on the "on its way!" email that I received last night, and they're still showing in my sidecart.
It's no problem to me if these don't ship until the July subscription shipment now, but I want to make sure that there won't be an issue with the "preorder to get the PDF free" promotion.
| Diego Valdez Customer Service Representative |
Hello Drakir2010,
The maps are all in your sidecart to go out with your July subscriptions. Everything looks good on them. They didn't go out with your June subscription because they were added to your sidecart after the subscription order had been generated. When we run the authorization it creates the subscription orders and checks the sidecart for items that are ready to go. Once it has done this it does not check the sidecart again. So if an item is added to the sidecart after the order is created that item will wait until the next month to ship unless you get a hold of us and have us move it manually.