Order 3551128


Customer Service

Silver Crusade

Hello,

So I received my order today. When I opened my iconic heroes 3 box, I had miniatures but no cards. Please advise on what I need to do and thank you for your time.

Customer Service Representative

Hi Grunty,

The cards should be taped to the bottom of the cardboard that the miniatures are standing on (some people don't see them upon the first look). Please double check that and let us know if they are in there or not.

If they are not there, let us know. We'll have to see what we can do about replacements, as WizKids did not send us any extras.

Thanks!
~Sharaya

Silver Crusade

Thanks for responding. I have double checked under the cardboard where the minis stand on and every where else and no cards.

Customer Service Representative

Sorry for the delay in responding to this...we've been away from the office for PaizoCon. Thanks for the update. We'll see what we can figure out for replacements. I'll send you an email as soon as I have more information.

Silver Crusade

Did you ever hear anything concerning replacements?

Customer Service Representative

Thanks for the reminder! I am sending you an email with more information.

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