Remove Available Downloads

[ckdragons]

I know this is an odd question. My Downloads has becomed cluttered with a few items I no longer need or want. Is there a way to permanently remove these few items from my list? I understand that I would lose access to any deleted download and would need to acquire it again if I change my mind later (but probably not going to happen). Thanks.

[Katina Davis]

Hi there ckdragons,

Since digital assets can be a bit complicated, I'll go ahead and follow up with you via email. Just let me know if there are any further questions or concerns that you may have in the meantime.

Thanks!
Katina

[ckdragons]

Thank you. I anxiously await your email.

[Cody Neale]

I would also like to remove some if possible...

[Katina Davis]

Cody Neale wrote:

I would also like to remove some if possible...

Hi Cody,

This is not something we can generally do, as it is not a scalable solution for the majority of our customers. There are several ways to organize the My Downloads section that may help with clutter, or you can always use ctrl+f (command+f on mac) to find the title you are looking for.

If you think you may have an extreme case, I think the best thing would be to send us an email at [e-mail] and we'll take a look to see what we can do.

Hope this helps! Just let me know if there are any further questions or concerns that you may have in the meantime.

Thanks!
Katina

[Cody Neale]

Thank you I may do that!