Change to subsciription before editing payment details...


Customer Service


Good Morning,

I wanted to know if there is a way to edit what I have scheduled to come with the adventure card subscription, and if it can be done before I edit my payment info(moved from overseas and forgot to update billing address)?

I would like to stop the Wrath of the Righteous base set, but still receive the Character Add-on pack. I looked around and can't see where to change what is coming.

Thank you in advance.


Order number is 3567239.

Customer Service Representative

Hello Marlanaj,

We don't have a way to edit which items a subscription sends, it will send all of the subscription items each month. In the case of the Base Set, the best way to skip it is to have us cancel your subscription and then begin a new subscription that starts with the Character Add-On Deck. Would you like for me to cancel your subscription so you can do that?


Diego Valdez wrote:

Hello Marlanaj,

We don't have a way to edit which items a subscription sends, it will send all of the subscription items each month. In the case of the Base Set, the best way to skip it is to have us cancel your subscription and then begin a new subscription that starts with the Character Add-On Deck. Would you like for me to cancel your subscription so you can do that?

Diego,

Yes, absolutely. I would appreciate that.

Thank you.

Marlanaj

Customer Service Representative

Hello Marlanaj,

Your subscription has been cancelled. You should be receiving an email confirmation. This also cancels the pending order for the Base Set. As soon as you are ready go ahead and begin a new subscription starting with the Add-On Deck. You can do so here.


Diego Valdez wrote:

Hello Marlanaj,

Your subscription has been cancelled. You should be receiving an email confirmation. This also cancels the pending order for the Base Set. As soon as you are ready go ahead and begin a new subscription starting with the Add-On Deck. You can do so here.

Diego,

Thank you. I'll get that subscription started.

Have a great day.

Marlanaj

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