Hi Paizo,
I replied to your email a few weeks ago, but I gather it got lost in the shuffle. Please cancel my Adventure Card Game subscription, and ensure that the Wrath of the Righteous base set does not ship as part of the above order. Thanks!
Just wanted to point out that this post got missed and the order nearly shipped. Luckily with a quick call to Seattle, I was able to get Diego to stop the shipment and save me over $125.
Customer Service Representative
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Hello Drakir,
Thanks for updating us! I'm sorry that we hadn't seen your email, but it sounds like this was able to get worked out. Glad to hear that we could stop it for you!
Please let me know if there are any further questions or concerns that you may have, and I'll be more than happy to help out.
Thanks!
Katina
Firstly, please give Diego a pat on the back for me. It's much appreciated. In my imagination, intercepting the package involved a furious race through dangerously crowded hallways, and a last second slow-motion leap to catch the parcel as it bounced like an errant basketball around the lip of a mail bin labelled "sent".
Second, my flip-mat:Warship was moved into order 3571972. I received the notice that it has been shipped and that my PDF can be downloaded, but I'm not seeing it in my downloads. Can someone take a peek at that for me?
Hello Drakir2010,
That's pretty much exactly how it went down. There was also a furious, and terrifying, firefight with the folks picking up the packages right after I kept it from going into the sent bin! All in a days work though!
You should be able to see the PDF in your downloads now (the recovery crew that came after me decided if you didn't get the card game you shouldn't have any PDFs either!). Take a look and let me know if you don't see it.