Store Credit Balance Issue?


Customer Service

The Exchange

Hello fine folk!

I redeemed two gift certificates back on the 5/1/15, but the balance isn't showing what I think should be the correct total on my account page . Has something from the May subs already drawn from part of it? Maybe I am missing something from my orders history that would explain it?

Hoping someone can have a quick look at it before the May shipments are generated.

Thanks in advance!

Customer Service Representative

Hi NOG,

Thanks for letting us know about this. It looks like the system incorrectly applied some store credit on of your past orders. I have poked around with things. Your balance should be accurate now.

Thanks!
~Sharaya

Community / Forums / Archive / Paizo / Customer Service / Store Credit Balance Issue? All Messageboards
Recent threads in Customer Service