Hi,
I placed this order today, but the store site was acting strangely and I want to be sure there is no issue.
The digital products appeared in My Downloads successfully, but the order shows as "Pending" and the physical items have not appeared in my Sidecart as expected.
Is there any issue?
Sorry about that! It looks like they needed a little extra help making it all the way to your sidecart. They should be visible there now.
If we can help with anything else, please let us know.
Thanks!
~Sharaya
Thanks. I was afraid there might have been an issue. :( It seems that the last few times I've added something that should go to the sidecart, they haven't made it without intervention. That might indicate a bug of some sort, or a deeper issue with my account.
It is a bug that the tech team needs to squish. With a big hammer.