Move item to normal shipping rather than sidecart (order 3519412 ?)


Customer Service


http://paizo.com/products/btpy9c25?Pathfinder-Roleplaying-Game-Pathfinder-U nchained

I wanted to move this so that it ships right away. I didn't realize it had been put in my 'sidecart', whatever that is and wouldn't ship until it was later bundled with something. So I've been waiting on a shipping email and was wondering why I'd not gotten it yet.

Anyways, would glad to see if I could get this expedited since now I've been waiting for a while and will get it later than expected (not required though).

Would also be nice to know if it's at all possible to have an option (unless there is one I've not seen) to not automatically sidecart an item with no way of moving it to a normal order?

Lastly, wouldn't mind knowing when sidecarted items shipped.

Customer Service Representative

Hi Emn1ty,

I have moved this out of your sidecart into an order that should ship as soon as possible. You should get an new order confirmation email. Since your preferred shipping method for your subscriptions is UPS Ground, I have this set to UPS Ground as well. If you want that changed, please let me know ASAP.

To change the shipping options when you are checking out, you should take the following steps:

From the shopping cart, hit the "Proceed to Checkout" button
This should bring you to a section with different numbered buttons that you can click on.
Click on "Step 2 - Shipping"
Click the button that says "Change Shipping Details"
This should should bring you to a page the will display all available shipping options and methods for the order at the time is it being placed. If you do not want an item to go to your sidecart, you should be able to select a different shipping method to make it ship as soon as possible.

The sidecart option is only available if you have a subscription. Sidecarted items are shipped with the next possible subscription shipment after which they become available to ship.

If you have any further questions or concerns, please let us know.

Thanks!
~Sharaya


Thanks a lot for responding so quickly. :)

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