Pathfinder Battles: Iconic Heroes


Customer Service


Hello,

What's the general status with Iconic Heroes #1? I see in the sticky that #2 is set to be distributed in April, but set #1 still hasn't been shipped to me.

Order # 3450397

Thanks!

Customer Service Representative

Hello Groznagurra,

The miniatures were set to go out with your subscriptions but never got all the way into your sidecart so when the subscription orders looked for them they didn't see anything. Since the original order was set to ship with subscriptions it also never shipped out. I have pushed the miniatures the rest of the way into your sidecart so they should go out with your May subscription order. Let me know if you would rather have them go out right away on their own and I will get them going.


Well I don't have my ACG subscription any more, so that might be what caused the confusion. Sending them with the #2 set later this month would be OK with me though.

Customer Service Representative

Hello Groznagurra,

I have set up sets 1 and 2 to ship out to you right away. You should be receiving an email confirmation. Please look it over and let me know if any changes need to be made (I wasn't sure which shipment method you preferred, but standard post is the cheapest even though it would mean they go in separate packages).


Standard post is fine, and the email looks correct. Thanks!

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