Package is Bent

[BigP4nda]

I just received the Heroes of the Wild book, the package is crescent shaped...
I am extremely nit-picky about the condition of all of my Pathfinder books, as well as all of my games, movies, basically anything I care about.
Can somebody please fix this?

[Sharaya]

I'm sorry to hear that! I've set up a replacement copy in your sidecart to ship with your next subscription order.

It looks like the Pathfinder Unchained book in your sidecart waiting to ship with the next upcoming subscription order (since it was added to the sidecart after we had generated this month's subscription orders to accounts). Did you want that set to ship sooner, or do you want it shipping with the Cohorts & Companions books in May?

[BigP4nda]

If I can get the Pathfinder Unchained PDF soon I am alright with waiting for all 3 to be shipped together

[Sharaya]

The PDF is linked to the shipment of the physical item from the warehouse. Please let us know if you would like it moved out of the sidecart to ship as soon as it can. Thanks!

[BigP4nda]

Yes please. I'd like it as soon as possible then.

[Katina Davis]

Hi there!

I've got your replacement and Unchained into a new order, and they should be processed for shipping shortly. Once our warehouse reaches them in the queue, you should receive a confirmation email to let you know that they're on the way.

Please don't hesitate to ask if you have any further questions or concerns in the meantime.

Thanks!
Katina

[BigP4nda]

Thank you so much! Great customer service! :)