Hello there!
I hope today finds you well.
I am having a small, but confusing problem with my sidecart/subscription shipment. I ordered a few items over the last few weeks, but I sidecarted them all. Then recently, 3/28/2015, my sidecart appeared empty, so I ordered them again in this order, #3514933. I did this after sidecarting the raven mini order # 3508443. Now, I meant for order #3514933 and #3508443 to ship with my next adventure path issue, but it looks like #3508443 is shipping earlier than that. Though I believe the Iconic Hero Set 2 will ship later than everything else. I am really confused by all of this, and if you could clear my confusion up for me, I'd be very grateful. Thank you for everything!
Have a magical day!
Hi Generic GM,
Today is as well as it can be, I suppose. Hope yours is going well too!
I'm sorry for any confusion with your sidecart items. The sidecart has been misbehaving lately (there is stuff there that the tech team needs to take a look at).
I have wrestled around with things and these items should be visible in your sidecart now, as shipping with the earliest possible subscription shipment (which should be April).
If anything else seems amiss, please let us know.
Thanks!
~Sharaya
Thank you kindly Sharaya!
You're help is much appreciated! Have a great week!
- Generic GM
You are very welcome! Thanks. You have a great week too!