March subscription order 3461994 appears to have not yet shipped


Customer Service

Shadow Lodge

Pathfinder Lost Omens, Maps, Rulebook Subscriber
Katrina Mathison wrote:


UPDATE: I've just spoken to our warehouse manager, and he said that all March subscriptions should now be shipped! We had a pretty light month, so subscriptions went fairly quickly.

If you still have not received your email notification or think that something is wrong with your subscription order, please contact us by creating a new thread on the Customer Service messageboards . . .

I have not received an email notification, do not yet have access to the PDFs for the subscription items, and the order still shows as pending.

Customer Service Fortune Cookie Explorer

Hello JohnF,

Thank you for letting us know. It looks like an item that wasn't ready to go got pulled into the order and was keeping it here. I have moved the item into your sidecart and am letting the warehouse know the rest can go. You should be receiving an updated email confirmation.

Diego

Community / Forums / Archive / Paizo / Customer Service / March subscription order 3461994 appears to have not yet shipped All Messageboards
Recent threads in Customer Service