Order 3464982


Customer Service


Hello,

My order #3464982, The Lost City of Barakus should be in my sidecart but strangely it shows as pending. Could you please move this book to my sidecart so it can be shipped with my subscriptions.

Thanks for your help!
Regards,
Angel Garcia

Customer Service Ray of Funshine

Hi Angel,

Thanks for the notification. It should be in your sidecart now.

Thanks!
Sharaya


Thanks a lot!


Well, I just checked my account and it looks really weird. I now have the product "The Lost City of Barakus appearing 3 times in my sidecart (as Print/PDF bundle, PDF and Harcover)...

Also, looking at "My Subscription" section for the March shipment, I can see the "Lost City of Barakus" and the "Strategy Guide" but no mention of the other subscrition products scheduled for March ("Tombs of Golarion" and "Melee Tactics Toolbox if I recall correctly)? I hope this is just a glitch.

Customer Service Ray of Funshine

For the "The Lost City of Barakus" it's showing the bundle itself, and the components that make up the bundle (so the PDF and the hardcover that are part of the bundle). Sorry for any confusion with that.

The My Subscription page will look odd temporarily, since we tried to start the auth run yesterday, but were not able to finish it. We should be restarting it soon. It's just a temporary display glitch until we finish order spawning for this month.

You can keep an eye on how that process is going over here:
http://paizo.com/threads/rzs2s0qw?March-2015-New-Release-Shipping-Thread

Thanks!
Sharaya


Ah, very well then.
Thank you very much for your help!

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