Order 3138322


Customer Service


This order was placed Jan 19. It seems to be held up due to "products out of stock". It does not mention which items are out. Is there a way to find out which ones are out and drop them from the order so that it can get rolling?

Thanks

Customer Service Ray of Funshine

Hi Darkrist,

I'm sorry to see your order hasn't shipped yet! It looks like everything is in and ready to ship, except for the Three Minute Sand Game Timer. (Sorry about that! We've been noticing some delays in supply shipments due to winter weather).

To confirming, would you just like that to be cancelled from the order?


Yes, please cancel the timer from the order and ship what is in stock. Thanks.

Customer Service Ray of Funshine

Thanks for the update. The 3-minute timer has been cancelled and I'll give the rest of the order a kick to get it shipping soon.

If we can help with anything else, please let us know. Thanks!

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