Not receiving Paizo email

[andi598d]

I am currently not receiving Paizo email; apparently, the mail server on your end identifies itself with an internal hostname and is running afoul of my spam filters. Could you let me know what IP addresses to whitelist, and/or convince your mail server to send a public FQDN?

Log entries (excerpt):

Jan 14 12:47:02 andraste postfix/smtpd[53600]: connect from paizo3.paizo.com[207.115.69.197]
Jan 14 12:47:03 andraste postfix/smtpd[53600]: NOQUEUE: reject: RCPT from paizo3.paizo.com[207.115.69.197]: 450 4.7.1 <Paizo-3.local>: Helo command rejected: Host not found; from=<[e-mail]> to=<redacted> proto=ESMTP helo=<Paizo-3.local>
Jan 14 12:47:03 andraste postfix/smtpd[53600]: disconnect from paizo3.paizo.com[207.115.69.197]

[Vic Wertz]

Hmm. That is not how it was working last time I looked, and it's not good. Will look into it.

You can just whitelist 207.115.69.197.

[Lilith]

...Andraste? :D

[andi598d]

Yupp. Celtic, specifically, Icenic, goddess of war and victory, and my mail server's hostname :)

[Cort Odekirk]

We updated our hostname to be fully qualified, shouldn't be encountering this issue anymore.