Hi Customer Service Gurus,
I noticed that there are two campaign setting products coming out in January, the Belkzan, Hold of the Orc Hordes book and the Iron Gods map portfolio.
Is it possible to only get the Belkzan book and cancel the subscription for just the Map Portfolio? In the past I've just cancelled the subscription for the month when the portfolios come up, but this is the first time I've seen the portfolio and a book that I want in the same month.
Thanks in advance.
This may be a little tricky, because of how these fall in the product release schedule, but I'll see what I can do.
I've set the subscription to be cancelled so that it shouldn't add the Map Portfolio. At this time, it looks like you should be able to start it again with the Belkzan book on that subscription page. (It looks like it may skip the Map Portfolio as a starting option, which is odd, but probably works out in your favor this time).
If you have any more questions about this, or if it seems to give you any trouble with things, please let us know.
Thanks!
Sharaya
Excellent, thanks Sharaya, much appreciated.
Bah, unfortunately when I restarted the subscription it added the Iron Gods Map Folio back as well. I'd really rather not get that, I have zero use for it.
Would it be easier if I start a new request for this once the order has been generated?
:/
Hmmm. That's not quite what I expected. Let's wait and see what happens after the subscription order is generated.