Checkout Broken, PDF Sale won't complete checkout.


Customer Service

The Exchange

I don't know if the website is just broken or what. I'm trying to purchase a bunch of pdfs and it has me in some kind of loop. I go to checkout, it asks for my password, then redirects me to the homepage. I click on my cart, go to checkout, it asks for my password, rinse and repeat.
It's very frustrating to get the feeling that Paizo apparently doesn't want to take my money and sell me pdfs.

Aaron

Customer Service Ray of Funshine

Hi Aaron,

I'm sorry you were having trouble checking out! I'm not seeing anything in your shopping cart right now to double check what may have been causing the problem.

That said, our system has been having some trouble processing some of the larger PDF orders, so, depending on how many "a bunch" was, it may have been related to that. You may want to try submitting it as smaller orders, or we can try submitting it from our side.

If you have any further questions or concerns, please let us know.

Thanks!
Sharaya

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