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Hello there: I'm checking on the status of this order from the Oct. sale. Still hasn't arrived. Looking at the tracking, it looks like the last trace of it was Dec. 1 in Philadelphia. Any chance you could look into it? - Thanks!
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Sometimes it can take the tracking information a bit to update once it gets transferred from the mail courier (Mail Innovations) to USPS. It looks like it was processed from our warehouse on the 25th, with an estimate of 4 to 8 business days in transit. Between weekends and holidays, it looks like we're currently on about the 7th business day. Keep in mind that the post office can get backed up during the holidays, so on some occasions things can stretch beyond that estimate. It should still be making it's way to you, and hopefully the post office goblins will let it finish up it's journey soon.
If it doesn't show up in the next few days, please let us know, and we'll see what we can do to assist you further.