Order 3363371


Customer Service


I'm kind of curious what actually went wrong here.
My Credit Card expired End of November but I had updated the new Expiration date just after the payment for the November Subscription was done.

However just 30 min ago I did receive the information that the payment for December failed due to expired card. I did check the Payment information and could see that the old date was set again. I did update to the new Expiration date and hope that it will now work.
Unfortunately the Payment section isn't updated and still show only the Failed attempt.

Customer Service Ray of Funshine

Sorry about! It looks like the system goblins are being a little stubborn about this one. I have poked some things from our side, and it looks like this are good, and the system should be recognizing the new expiration date now.

If we can help with anything else, please let us know!

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