Order 3321250 - Shipping question


Customer Service


I got an email today that my Pathfinder Battles shipped (Yay!), but noticed something odd on the web page showing the rest of my order.

This is displayed above my shipment for the Module, Flip Mat, Adventure Path and Player Companion:

Quote:

Shipped Mon, Nov 10, 2014 to Decatur, GA

Package 3 of 4
Shipping Method Standard Postal Delivery
Estimated 4 to 8 business days in transit
Package Tracking Expected to ship in 2 to 14 business days
Track this package

It says it shipped November 10th, but it's also expected to ship in 2-14 business days. The items are not available in my downloads and clicking the link to track the package shows this info from UPS Mail Innovations:

Quote:

Tracking information for this piece is unavailable at this time. Tracking may take 24-48 hours after your mail piece has shipped. Please check back at a later time for additional information.

If tracking is unavailable after 3 days, please contact your shipper.

I'm not concerned about when I get the items, but I want to make sure there hasn't been a glitch that causes the system to think my items shipped when they haven't.


Nevermind. I just got an email that this order shipped.

Customer Service Ray of Funshine

That's odd... I'm not sure why things were displaying that way. The system goblins must be very confused.

In any case, I'm glad to see that you got the shipping notification, and it does, indeed, look like everything is good from our side at this time.

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