Problems when loggin in when you have 2 accounts?


Pathfinder Online

Liberty's Edge Goblin Squad Member

Thanks to an invitation from a friend I have 2 accounts.
One for a pure crafter character, one for an adventuring character.

Most of the time I play the adventuring character and log in the crafting account only to set some crafting queue, learn some recipe and train.

I have a strange problem: when I log off with one account and then try to log in again the log in fail, even if several hours have passed. But, most of the time, if I log in in the other account and then log off the problem clear and I can log in in the adventuring account.

It seem a bit strange, like the was some kind of residual presence that stop me from logging in until I completely clear the username/password fields.

It is a common problem?
(I have done a bug report)

Goblin Squad Member

I have only the one account, but I haven't had the login failure you describe in several weeks (when there was a known intermittent login issue).

Goblin Squad Member

I have had no problem logging in with multiple accounts at the same time.

Goblin Squad Member

I have access to two accounts and haven't had any problems going between them, logging on both with two clients, or dual logging two clients on either account.

The only (small) problem is that the account name block will always autofill with the last account I logged on. I was sometimes stopped when I first started, because the account name and password didn't match, but I haven't had problems with that for several weeks.

Grand Lodge Goblin Squad Member

I have access to three (regular) accounts and I'm able to log in all at the same time - even on the same computer.

The one issue I noticed - the log in field is the last account I logged in - so if I log out char 1 from account A I might get username C if this was the last logged in.

Also I noticed information from goals I work on carry over. So you might suddenly be 4/1250 and trying to get to martial 7 after log in in the upper right hand corner.

Apart of that I didn't notice any information carrying over.

Liberty's Edge Goblin Squad Member

It is not about logging into 2 account at the same time.
It is about using Log Out to leave an account, then closing it and reentering.

I have started to use Log Out as it was suggested as a way to avoid teleportation, but then I started having problems when reentering the game. I will try using the quit command to see if it will resolve the issue.

Goblin Squad Member

Diego, I strongly recommend you continue using Log Out at least until after the patch.

Can you be more specific about the "problems when reentering the game"?

Grand Lodge Goblin Squad Member

Which time are you doing this?

Not that you run into the downtime of the server which is 17:00 GMT or 18:00 continental Europe (prime gaming time).

I think the PC lets you play on a while but the server is down and you surely will get a teleport afterwards.

Apart of that - forgetting the server downtime - I never experienced issues to log out and back in again.

Liberty's Edge Goblin Squad Member

Sequence:

8.30 AM (GMT, 7.30 for me) Log in - play for 1 hour before going to work.
9.30 AM log out then close client

19.30 open client, try to log in the first account - log in fail.
19.31 change username and password, log in successfully into the other account.
19.32 log out
19.33 change username and password, log in successfully.
Play for one hour, Log out an close client at 21.00 to cook dinner, eat and do some general living.

23.30 open client
23.31 try to log in the first account - log in fail.
23.32 change username and password, log in successfully into the other account.
23.33 log out
23.34 change username and password, log in successfully.

Rinse and repeat.

It seem to be a recurrent problem.

Goblin Squad Member

Are you verifying the username is what you expect it to be? As Urman mentions, the Username will automatically contain the last name you logged in with, not the last one you were playing.

Liberty's Edge Goblin Squad Member

Nihimon wrote:
Are you verifying the username is what you expect it to be? As Urman mentions, the Username will automatically contain the last name you logged in with, not the last one you were playing.

Yes, it is what I aspect to be, and I use the right the password for that account.

That kind of error can occur once, not regularly, and I have played EVE with 3 accounts for a long time.

Even clearing the fields and retyping username and password don't work until I log in the other account.

Goblin Squad Member

1 person marked this as a favorite.

I've never experienced this, and I use two accounts on a weekly basis. I wonder if there is something happening during the exit procedure that is inserting a non-visible character into either the name or password field.

I suggest (as a test) after the next failure (or even before), try just forcibly clearing and replacing the login name and password from scratch.

(edit: Oops. Ninja'd while typing. I don't think it has anything to do with multiple accounts, though)

Goblin Squad Member

@ Diego

I have not had the problem that you describe. I regularly use and trade stuff between characters on 3 accounts. Aside from sometimes forgeting to change account name, no problems. That is not your issue as you have said.

I do regularly restart the patcher. Just a superstitious fancy, ;)

Seems like an inistall/reinstall client or customer service might be in order.

Liberty's Edge Goblin Squad Member

So I am the owner of a unique bug.
:D

Annoying but not really a problem.
I have looked the game logs but I haven't found anything significant.

Goblin Squad Member

Just to touch on the other side of Bringslite's post, I never restart the Patcher and I frequently log in Characters from multiple Accounts without any issue.

Goblinworks Executive Founder

Do you experience the same bug if you open multiple instances of PFO while logged in?

CEO, Goblinworks

What kind of error message do you get?

Liberty's Edge Goblin Squad Member

Ryan Dancey wrote:
What kind of error message do you get?

The red "Log in failed" you get when you use the wrong password.

A interesting thing:
Yesterday I crashed and as I had just downloaded "Beyond Earth" I decided to try it instead of relogging. This morning I was able to log in without an hitch.
(beside having been killed after the crash, apparently, as I have lost the last point from my armor)

Log out test November 14, 6.30 GMT

I used log, out closed the client (but not the launch program) and was able to log in without a problem.

Test 2
Logged out, closed the client and the launch program and repeated all the procedure. Again I was able to log without problems.

Weird as lately I had this problem with almost all log in.

There is a relevant difference between today and yesterday:
following a suggestion found in the forum for an easier management when running 2 accounts at the same time, I had 2 installations of PFO in different folders.
In one (the one I have used in during the last weeks) the icon on the desktop pointed to the patcher.exe program, while the other pointed to the pathfinder.exe program on the copy.

Yesterday I removed the second copy.
To repeat it for clarity:
that second copy hasn't been opened for at least 16 days.

Liberty's Edge Goblin Squad Member

DeciusBrutus wrote:
Do you experience the same bug if you open multiple instances of PFO while logged in?

No.

Saying that logging 2 account is working "fine" is a big word as my video card is showing its age, but I can log in in two accounts well enough to trade.


What is PFOs official stance on multi-boxing/macros for single human players with multiple characters in game at the same time?

Just for clarity's sake, I feel any game that drives or allows people to do this has a serious design flaw of some kind that should be addressed. If a single player can't be successful on their own, and need to be puppeteer to a bunch of alts using a software parser to control the secondary/tertiary puppets to be able to feel successful, doesn't that mean that something should be adjusted? This isn't the time to use 'I can't find a group' as a defense either.

Beyond the whole 'one human - one character at a time' rule most MMOs have in place to prevent 'cheating'. I just want to know what we could be running into once PVP gets into full swing, are we going to be seeing macroing players running around in mini-gank squads.

Goblin Squad Member

Goblinworks has said they would prefer multiple characters on one account vs multiple accounts. In Alpha one can have multi[le characters on one account and multiple characters active in separate windows. Earlier on all characters earned XP but that was shut off mid alpha. It has been said that multiple characters will no be supported in initial EE and DT would come later. More recently they seem to imply they will have DT from early on. In EE, the problem on multiple characters in one account has issues based on tracking charging/bill/using months of time. Still the goal isa multi characters and multi-boxing within one account.

Goblin Squad Member

Probitas wrote:
What is PFOs official stance on multi-boxing/macros for single human players with multiple characters in game at the same time?

As someone who has a fair bit of interest in the topic, my understanding is that simply using macros or something like AutoHotKey isn't a major concern right now, but any attempt to decrypt the data stream or intercept packets is a big no-no.

That said, my interest is purely intellectual for PFO. I can't imagine doing anything useful enough with AutoHotKey to allow me to run multiple characters at once the way I could in Vanguard, and I'm not even going to contemplate doing a big no-no.

Goblin Squad Member

EVE just made changes to make it much harder to use isoboxer style software to conntrol multiple accounts.


Of course it's not major concern right now, the game is not officially launched.

I just want the rules to be known before the game really gets rolling along. People need to know, in advance, what is and is not allowed, and what kind of punishments you could expect if you get caught doing it.

And before you say 'it's not that easy to catch someone doing it', yeah, it is. I've played a lot of MMOs in my time, and it's very easy to spot the cheaters, once you know what to look for. Beyond the clearly obvious visual cues given off by a mob of characters moving and reacting in unison like a human centipede, there are plenty of programs that can be incorporated into the client side to prevent cheating.

I just don't think anyone should be able to multi-box/play multiple characters at the same time on the same PC, using one keyboard and macros, be it using third party software or macro programmable keystrokes: one command, one key press, per character, should be the standard, particularly in a game with PVP.

In most PVP games that have come before, there are always those that will cheat, and it always seems to be groups of people that do so in large numbers (guilds), and the rules should be plain and obvious beforehand so someone doesn't later claim they didn't know like some kind of child.

CEO, Goblinworks

For Early Enrollment you can only log in one character per account. I expect that will change eventually.

I don't care how many characters you have logged in from one computer, one network, etc. We have much better ways to spend our limited resources than worrying about people who want to do that.

Liberty's Edge Goblin Squad Member

Training a character in a crafting profession will require a lot of time and devoting all the character resources to that profession, so anyone that want to do some serious crafting and still enjoy some other aspect of the game need 2 characters that train at the same time.
If you have 2 or more characters the ability to log them at the same time to trade between them is important.

- * -

the bug]
Ryan, the bug is still there, it happened even 5 minutes ago.
I tried to log in in the same account with which I played yesterday.
"Login fail"
changed to the other account, log in work perfectly.
Log off and log in with the first account.
The log in work perfectly.

I have noticed that sometime when I log with my accounts sometime the password field clear as soon as I click on it, sometime I have to overwrite the field as it retain the previous text.
It seem there is some problem with the reset of the password field.

Liberty's Edge Goblin Squad Member

It is doing it again, regularly, almost every time I log in the game refuse to accept the password of the last account I used.
I need to enter the other account and then quit it to get access to my main account.
Very annoying.

Clearing the username and password fields don't help at all.

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