Combining orders #3306967 and #3331998, local pick up


Customer Service


Hi there,

Would it be possible to combine the two orders I placed into one order? The order numbers are 3306967 and 3331998.

I was also wondering if it's possible for me to pick them up locally, as I will actually be in Seattle in early December, and thus I can save on the shipping.

Thanks!

Richard

Lantern Lodge Customer Service Dire Care Bear Manager

Together they go over the 50 lb limit we have for maximum package size. I can make one really big 50 lb order and then one smaller order with the rest if you'd like.

Unfortunately we are not able to offer local pick up for orders.


No worries about local pick up then!

Would it be possible to ship to an alternate address in Blaine, WA, from where I can pick it up locally? Would that significantly change shipping costs?

The address would be:

[address redacted]

Thanks!

Richard

Lantern Lodge Customer Service Dire Care Bear Manager

Shipping for order 3306967 would be $20.04 UPS ground
Shipping for order 3331998 would be $14.22 UPS Ground

Would you like to make this address change?


Sara Marie wrote:

Shipping for order 3306967 would be $20.04 UPS ground

Shipping for order 3331998 would be $14.22 UPS Ground

Would you like to make this address change?

Yes, please! That is quite a huge difference for a 60km drive :D

Here's the full address:

[address redacted]

Thank you so much! (And thanks for taking the time to deal with this while being swamped by the sale)

Richard


Whoops! I also meant to add that only change the above address as long as no signature is required during delivery! Is it possible to not require a signature on the packages?

Lantern Lodge Customer Service Dire Care Bear Manager

I have no control over whether signature is required or not. Please take a look at the new confirmation emails I have sent you. You can update payment method or address if you need to via your Order History. Let me know when things look good and I can get them shipped out since they've been pending since the 2nd.


Thanks! I've checked and confirmed that it's good to go.

Customer Service Ray of Funshine

Thanks for the update! We'll get those shipped out soon!

Customer Service Ray of Funshine

I noticed a complication and sent you an email with some more information.

If we can help with anything else, please let us know. Thanks!

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