Its been 8 days, seems unusually high hold time waiting for the order.
Mine has been pending for 21 days without a response. What gives Paizo?
I've double checked both of the above orders and I don't see any potential issues.
We are experiencing an unusually high volume of orders at this time because of the Great Golem Sale. Due to the volume of orders, it has become difficult to offer specific shipping estimates. The warehouse is shipping things as quickly and efficiently and they can, but it is taking longer than normal to fulfill all orders.
These two order should be good, as soon as the warehouse gets to it in the queue. You should get a confirmation email when the order is processed for shipping.
We are very sorry for any inconvenience. If you need to cancel or make any changes to your order, please let us know. Thanks!
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So stock answers that you've been giving everyone?
It be nice to have real answers. Or expectations that it be delayed way past the usual time amount with some kind of disclaimer, when you guys posted the sale, rather then what we've been given.
Its rather poor customer service.
EDIT: So on further review, yes cancel the order.
This is my first order with Paizo and it was placed on 10/6 with the status as still pending. It's not a life or death issue but this is the slowest processing I think I've ever seen. Good to know it's not the place to order gifts from. :)
JP
So stock answers that you've been giving everyone?
It be nice to have real answers. Or expectations that it be delayed way past the usual time amount with some kind of disclaimer, when you guys posted the sale, rather then what we've been given.
Its rather poor customer service.
EDIT: So on further review, yes cancel the order.
Thanks for the notification. Your order has been cancelled, and you should get an email confirming that change.