Enquiry about product

[KREMATURE]

Hi,
I have made an enquiry of some of your products on 16th October and 20th October, with the email : [e-mail], but have yet to receive a reply. I emailed to [e-mail]. Would love to place an order as soon as i get a reply. Thank You.

[KREMATURE]

UPDATE:
I have went forward with the purchase as i'm sure you guys are managing a high demand of emails due to the golem sale, and very much appreciation for it! My Order number is order 3330845 and would just like to enquire if there will be any problems processing it, as 4 hours prior to my order, one of the product has the status unavailable on its page. I hope that it is because i made the purchase of the remaining stock thus the status changed from sale to unavailable. As i am buying a bulk of each product in my order , it would be a pain if any one of the products is unavailable. Thank you and hope to hear from you! *in the event that one of the products become unavailable, it would be much appreciated if you could cancel the order* (As I am buying a bulk of each of the 3 products ordered,it would put me in a difficult situation to have half my order unavailable) Otherwise, i would look forward to receiving my order in the month to come !

[Sharaya]

Sorry about not responding to your emails! Things have been crazy with the sale, so we're still catching up on emails.

It looks like the inventory for your order should be good. It does look like for one of them you ordered all of inventory available in the system, which is why it changed to unavailable.

So, it looks like things should be good as soon as the warehouse gets to you in the queue.

If you have any further questions or concerns, please let us know. Thanks!

[KREMATURE]

No problem and i believe everyone is very very thankful that you're replying to all our queries here! Hope you guys are managing well! Yeah thank you for giving me the heads up and i don't think i have any more queries. Thank You, and i'll look forward to receiving my purchase ! :)

[KREMATURE]

ORDER 3330845
Hi sorry to disturb again, i just realised i have placed the name on both the shipping address and billing address as my nickname (K******** **). I hope that it wouldn't cause any error in processing the order. If it will, would you kindly change the name reflected in the shipping address and billing address as per the one i've entered on my credit card information? The one i entered on my billing and shipping address is (K******** **), the name that is stated on the credit card info is (N* *** *****) The addresses on the shipping and billing as well as my credit card is the exactly the same, only that i've placed my nickname on the shipping and billing address instead of the name reflected on my credit card. I hope you could make the changes at your end as my card wouldn't have enough fund if i do another authorization on my end. Thank You !

[Sharaya]

It doesn't looks like like it has caused problems yet, but I've changed it just in case. You should get an updated order confirmation email soon.

[KREMATURE]

Yup, have received the new confirmation email !
Thank you for making the changes, just wanted to be sure.
BTW a heads up on the cool new dp !

[Sharaya]

Thanks! :D