Order #3320398


Customer Service

Dark Archive

Pathfinder Adventure Path Subscriber

Just making sure my order is going right - got a message saying the card was denied (Fun times with moving!), but the card info should be fixed.

Thanks!

Paizo Employee Customer Service She-Hulk

Helo Decius,

I've looked into your order #3320398, and it looks like your payment method was updated just fine. The authorization was able to go through on our end, so the order is now just waiting to be processed. Once it is processed for shipping, you should receive a confirmation email.

Please let me know if there are any other questions or concerns that I can help you out with in the meantime, and I would be more than happy to do so.

Thanks!
Katina

Dark Archive

Pathfinder Adventure Path Subscriber

Sounds great, now I'm just curious about the 3 charges on my card - I take it once it's shipped the other two will disappear?

Customer Service Ray of Funshine

Any transactions linked to declined charges should expire from your account, as we cannot finalize any charges through them.

More details about our billing process can be found here:
http://paizo.com/paizo/faq#v5748eaic9n0t

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