Order # 3309249

[CanisDirus]

Very sorry to be bothering via the boards again, but I know your emails might still have a massive backlog. I tried calling last Wednesday and left a voicemail but since I didn't hear anything (and since this theoretically will take just a quick second).

Long story short - I misheard my friend when we were ordering (thought she said she was missing Serpent Skull 2-6 when in reality she said only missing the "last 2"). As such, I'd just like to remove these three items from this order:

Pathfinder Adventure Path #38: Racing to Ruin (Serpent's Skull 2 of 6) (PFRPG) Paizo Publishing, LLC 19.99 5.00 5.00
Pathfinder Adventure Path #39: The City of Seven Spears (Serpent's Skull 3 of 6) (PFRPG) Paizo Publishing, LLC 19.99 5.00 5.00
Pathfinder Adventure Path #40: Vaults of Madness (Serpent's Skull 4 of 6) (PFRPG) Paizo Publishing, LLC 19.99 5.00 5.00

This should still leave the order over $100 for shipping purposes and etc, so hopefully this is just a quick request - again, sorry to bother via the messageboards. Thanks again!

[Katina Davis]

Hello CanisDirus,

Sorry for the delay in response to your inquiries! I have removed Serpent's Skull #2 - #4 from your order #3309249, and you should be receiving an updated confirmation email shortly. Please let me know if there are any further questions or concerns that I would be able to assist you with.

Thanks!
Katina

[CanisDirus]

Katina,

Like all of your peers, you are mighty and awesome. Thank you! :)

[CanisDirus]

Er...sorry...but... just noticed something....

Before:
Subtotal (36 items) $129.23
Shipping & Handling $27.47
Shipping & Handling Discount - $10.00
Order Total $146.70

After:
Subtotal (33 items) $114.23
Shipping & Handling $58.18
Shipping & Handling Discount - $10.00
Order Total $162.41

I'm assuming this was a system hiccup of somesort... but since it more than doubles the shipping costs, this sort of qualifies as a "new issue"?

[CanisDirus]

(hoping I noticed in time before the order gets processed)

[CanisDirus]

just giving this a gentle bump because I think I posted my reply right before the weekend and there have been lots of posts since then...sorry for (potentially) being a pest with this, and thank you again!

[Sharaya]

Thanks for letting us know about that. It looks like the shipping did not quite reset correctly.

I've done a little extra poking on the order and the shipping looks more normal now. You should get an updated order email soon.

[Mike Bramnik]

As always, you rock - thank you!!