S&S Adventure Deck 2

[akite]

Not too long ago I subscribed to the Adventure Card Game, starting with the character add-on deck. It has shipped, and now the 'my subscriptions' page is showing that the next product I will receive is Adventure Deck 3. Is there a way for me to get Adventure Deck 2 with the promos at the subscription price? I feel like that should fall between the character add-on deck and Adventure Deck 3 in the subscription schedule

[Sharaya]

It looks like your subscription order was submitted at at time when there was an issue in the system that is allowing the Character Add-On Deck to still be up as a starting option longer than it should have been. It should have switched to starting with Deck 2 or Deck 3 after we started the September order spawning on Sept 15th.

This means that the system was letting people start subscriptions with the Character Add-On Deck, but it hasn't been getting synced up with Deck 2 because the timing is off.

To make sure things get set up correctly, we've been manually adding Deck 2 to accounts in this situation. So, I can either set up the order for Deck 2 to ship as soon as it can, or create it in your sidecart to ship with Deck 3 in November. Just let me know which option you would prefer, and we'll get it taken care of.

Thanks!

[akite]

I'd like for it to ship as soon as it can. Thanks!

[Sharaya]

Got it taken care of! You should get an order confirmation email soon.