Reign of Winter Pawns (misprint)

[gbonehead]

Hi!

So I finally went to use my Reign of Winter pawns from my subscription order (Order 2877034, it was a while ago) and found that one of the sheets was mis-fed; The front side is small pawns 1-7 plus miscellaneous medium and large pawns, but the back side is actually from the second sheet, making it kind of a mess.

How do I go about getting a replacement for that sheet?

thanks!
-burt

P.S. I checked the rest of my boxes/collections and thankfully that's the only misprint.

[Sharaya]

Hi Burt,

Thanks for letting us know about that! Can you please email us a picture of the mis-fed sheet? I want to pass it on to quality control and double check that I set up the replacement for the correct sheet.

Thanks!
Sharaya

[gbonehead]

Sure can, here's two images:

The first one has the the back of the incorrect sheet 1 at top, and the back of the correct sheet 2 on the bottom: back of sheets. You can see that the back of sheet 1 is actually an upside-down version of the back of sheet 2 :)

The second one has the front of sheet 1 (which is correct) and the front of sheet 2 (which is also correct): front of sheets.

Thanks!
-burt

[Sharaya]

Thanks for the pictures!

I've set up a replacement for the pawn sheet. The order confirmation email will have a different sheet listed (it looks like the Reign of Winter replacement sheets are not set up in the system yet) but I will make sure the correct sheet gets set with your packing list.

[gbonehead]

:)

Awesome, thank you!

-burt