| Evan Tarlton |
Hello,
I received my shipment notice on Friday Sept 19. It's now Thursday the 25th and the shipping info is still not on the UPS website. They say to contact the shipper if the info isn't present after 72 hours. The shipment isn't late, it takes 4-8 business days and that timeframe hasn't passed yet, I was just hoping for an update. Any info would be much appreciated. Thank you.
Katina Davis
Customer Service She-Hulk
|
Hello Evan,
Thank you for letting us know about this. We've got the same tracking link as you, so unfortunately I can't provide you with any more clarification. I do believe that sometimes there are just delays on updating the information, but your package should still be on the way.
If it still has not arrived a few days after the 8th business day, please let me know and I will be sure to get it taken care of for you. Please don't hesitate to ask if you have any further questions in the meantime.
Thanks!
Katina