Order #3298769


Customer Service


I ordered this product here because my FLGS has it on backorder, and it was showing as available at Paizo. The email I received shows it as backordered here too, and now the website lists it as such.

If Paizo does, in fact, have it backordered, please cancel the order; I'd rather buy it at my FLGS when it becomes available again.


To clarify: I know that sometimes if the supply runs out after you order, the system starts to show as "backordered" and the order as "pending." If that's the case, then the order is fine. It's only if I'm going to be waiting for months that I'd like to cancel the order.

Customer Service Ray of Funshine

So...fun story:

I had an order in the system for one of these, that I forgot about. It came in a long time ago, but our hand delivery option has been broken, so our orders don't get printed automatically. I realized it was still in there, and I didn't need it, so cancelled it the other day, which is why is popped up as available.

So, there is one in the warehouse that is now for your order (nice timing, sir!). It should be able to ship as soon as the warehouse gets a chance to process it.


Marvellous! I was wondering why I was so lucky when everyone else in the world doesn't have any. :)

Thanks for the clarification.


So, being that I placed this order on September 23, and it's now November, any chance of a status update on the purchase? It's still showing as Pending in my account.

Lantern Lodge Customer Service Dire Care Bear Manager

I've given the order a shove to get it in the packing queue and will ask the warehouse to give it another shove out the door. Sorry for the long wait time , we'll get it shipped out today.

thanks
sara marie

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