Still not received S$s apparently the pirates upset the customs so they have been hit by a £20 charge to brake them out.
Could you please warn customers in future that on items over £15 they are going to be hit with extra charges and delays in getting there goods.
My local FLAG has had the game for a week now and I am still waiting. Lesson learned.
It's UK law - and VAT applies to all products except books. Value over £18 (from memory) if it includes any non-book products is potnetially liable to VAT at 20% on import plus £8 handling/admin charge from Royal Mail or Parcelforce for the admin involved in charging you.
This ins't an issue for Paizo - it's one for buyers. As a buyer placing orders overseas you should understand the implications for import duties/taxes on your stuff arriving in the UK before you press the 'BUY' button.
I read this thread title as "UK orders beware V.A.T.S." and I immediately got worried that none of you guys were ever going to get your stuff.
It's yet another delay that is the annoying bit. Was expecting to be playing the game weeks ago.
Sorry for any inconvenience with this shipment. Unfortunately, customs fee are outside of the realm of things we have control over.
As Sara Marie posted here:
Unfortunately, we aren't really able to take potential customs fees or taxes into account if we end up having to ship items together or separately. We ship worldwide and while some customers may see higher customs fees due to two decks shipping together, some may see a lower amount because they are only getting one fee instead of one on each package. Planning for one scenario for one country, may impact another in a wholly different way, so ultimately we have to go with what allows us to ship quickly and efficiently as possible with making as few changes to our already complex order/shipping system as we can.