Order 3289230


Customer Service

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I received an email saying my card was declined. I figure that was because I moved and changed the address of my bank account without changing my Paizo account info. I have updated my Paizo account, but I just want to make sure my order will be processed. If there is anything else I need to do, please let me know.

Customer Service Ray of Funshine

To double check: should the billing address match the shipping address that is currently on file?

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Sharaya wrote:
To double check: should the billing address match the shipping address that is currently on file?

Yes. They should both be the Kalmalii address.

Customer Service Ray of Funshine

Thanks! I've updated the billing address on the card and it looks like everything should be good now. You should see a shipping update in the near future.

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