To which Customer Service Warrior/Fighter/Druid it concerns:
My August subscription (which I picked up at Gen Con) still shows as pending. When I picked it up, the woman (whose name I forgot and feel awful about) mentioned that it had never hit the "shipped" stage because my payment information became disconnected from my subscription. It has been completed already, though, so it can be bumped to completed or whatever, if it's important to the system (it's not important to me).
Thanks!
Thanks for bringing that your our attention. I have poked and prodded things and tidied them up. They may need one more poke from the tech team, but things should be good now. Thanks!
Thanks for parsing that and fixing it! I don't know what exactly came over me, but I forgot how to communicate clearly.
Now, after having my order fixed, I have about $5.27 more in store credit than I did before. I'm not sure where it came from, but I'm pretty sure it's an error.
It's shipping that got charged to the Gen Con order that shouldn't have actually been charged. I refunded the difference between shipping and sales tax as store credit.
Thank you so much for your time!