Cancel Subscriptions

[axiomjeremy]

Hit a bit of a snag financially and would like my subs suspended for this month at least. Thank you.

[Papa-DRB]

You say CANCEL in the subject line which means that if/when you restart them you do not get back product and free pdfs.

However you say SUSPEND in your text, which means in a month or so you will be charged for all the back product in your subscription lines and get it and the free pdfs.

I am sure that Customer service wants to know exactly which option: CANCEL or SUSPEND you are asking for.

-- david

[Sharaya]

Thanks for explaining the difference, David.

Axiomjeremy, my magic 8 ball says that it sounds like you most likely want a temporary suspension rather than a full cancellation, so I'm going to go ahead and suspend your subscriptions. We prefer to limit suspensions to around 30 days, as items can add up quickly.

Please contact us again when you are ready for it to be unsuspended. Alternatively, if a full cancellation is what you wanted let me know, and we can do that instead.