Access to Ruins of Bonekeep—Level One: The Silent Grave


Customer Service

Grand Lodge

Not sure if this is the right avenue for this or not but I recently acquired my 4th Pathfinder Society star and was hoping to run Bonekeep 1. How do I go about purchasing/getting access to it?

Grand Lodge

I sent an email to customer.service@paizo.com on this as well. Probably better way to handle it. Sorry for the post!

Paizo Employee Customer Service She-Hulk

Hello CireJack,

This type of request would actually have to go through our Global PFS Coordinator, Mike Brock. If you want to shoot him a quick email at mike.brock@paizo.com, he should be able to help you out. Then he'll let us know to get you all set up.

If you have any questions in the meantime, just let us know.

Thanks!
Katina

Grand Lodge

I still have not heard anything back on this. I never sent Mike an email because you said you passed the request on to him. I did send him a PM. I suppose I'll send him an email as well to see if that gets anywhere.

This does seem like a fairly simple thing though so I am confused as to why it is taking so long. I will just assume that something got lost in the shuffle.

Eric

Customer Service Ray of Funshine

Hi Eric,

I'm sorry no one has followed up on this yet. We've been receiving an unusually high volume of inquiries over the summer and are trying to help everyone as quickly and as best as we can. However, it is taking some time to get through everyone.

Additionally, there has been some confusion/miscommunication about how Bonekeep 1 is supposed to be processed, and it's taking a bit to straighten that out. Sorry for any inconvenience. You should have it in the near future, once we poke and prod some things.

Grand Lodge

No problem. I know you all are very busy. Mike responded to my email. Seems he is on vacation. Feel bad now. :) I'm just happy to have some feedback.

He said he sent an email to customer service.

Eric

Grand Lodge

I have access now. Thank you very much for all the help.

ERic

Customer Service Ray of Funshine

Glad to hear it worked! Welcome!

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