Help with order and problem with email. Order 3231409


Customer Service


My email refuses to recognize paizo's customer service email address as real, so I am unable to send you an email about this. And I didn't discover it till 11pm on a friday, and have little interest in waiting till monday to work this out.

I preordered the Advanced Class Guide on August 6th. I preordered the Strategy guide at the same time. I just checked my order status. It says both products will ship together in november. When I placed the order, I was informed they would ship as they were available.

Does this mean there will not be an available copy of advanced Class guide till November? Can I get this fixed so that I can have my advanced Class guide shipped as soon as possible?

Am I merely misreading the order's information? Does it simply not show that it will ship as available, or something?

Paizo Employee Quality Assurance Axiomite

Greetings Forger,

It looks like they were split into two separate orders for individual fulfillment as soon as they became available. Your copy of the Advanced Class Guide is currently in our shipping queue and you should receive a confirmation email from us as soon as it ships. Let me know if you have any other questions!

- Erik Keith

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