Order 3223524 still pending

[Wicht]

My August order, order 3223524, was submitted on the 4th, but it has never been shipped and is still pending. Is shipping just delayed because of the busyness of the month, or is there something else going on I need to know about?

[Wicht]

Also, on a slightly different matter, but I'll put it here for simplicity, I would like to change my email address to [e-mail], but for some reason the system will not recognize it as a valid email address.

[Sharaya]

Regarding your order, I am looking into in, and have sent you an email with more information.

As for changing your email address, I'm not sure what would be causing that issue. We'll look into that further and let you know as soon as we have more information.

[Wicht]

Thank you