Ehrm... I didn't order that.


Customer Service


I know there are issues with the display of subscriptions, but I just wanted to be sure that there's no mistake. I stopped and then restarted my ACG subscription with the class deck to avoid the shipping costs associated with a core set; I plan to buy it at my FLGS.

With the adjustment to the core set's shipping date, it's reappeared in my pending subscriptions. I presume that's because I have a subscription active at the time of its release.

Can someone verify that I will not be charged for, or receiving, the ACG core set, please?

Grand Lodge

I have the same issue.

Though it is also showing 2 copies of the Character Add-On Deck: one pending, and one shipping in September.

Customer Service Ray of Funshine

The Base Set showing up as a September item is a display error.

We set what items are generated as the subscription items each month. The Base Set will not be added again in September.

The system will also not generate duplicates of any other subscription items.

This is part of why there is a warning at the top of the My Subscriptions page. This is on the tech team's project list for a revamp.

Grand Lodge

Thanks, Sharaya!

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