Order 3176392


Customer Service

The Exchange

Hi I just got my order and whilst the two novels are fine my copy of Advanced Class Guide has been quite damaged in transit.

The whole book has been bent to a reasonable angle which as well as bending the whole thing has caused some bubbling on the surface of the cover.

Customer Service Ray of Funshine

That doesn't sound good. Can you please send us some pictures of this (email: customer.service@paizo.com) so we can took into this further and see if it's a shipping or manufacturing problem, then pass it along to the appropriate quality control?

In the meantime, I have set up a replacement copy in your sidecart to ship with your next subscription shipment.

If you have any further questions, please let us know. Thanks!

The Exchange

Will do when I can dig out a camera. I'd say shipping as the box was very crumpled.

The Exchange

Oh is there any way it could be sent before then? I think it's a few months before my next subscription shipment will happen.

Community / Forums / Archive / Paizo / Customer Service / Order 3176392 All Messageboards
Recent threads in Customer Service