Hi
Sorry for posting here but I am having trouble with orders of pdf products since yesterday.
I bought Way of the Wicked 7 and the Campaign Setting Numeria yesterday, (Ord ref 3236961) and the items duly appeared in my vast downloads list (I have been a customer for a very long time now :P).
Later I added the Iron Gods Players Guide (free).
In the last 24 hours, I have been completely unable to download any of these three product pdf's from my downloads on my account.
I click the link...
It does its usual pausing before downloading (says at the bottom... waiting for secure.paizo.com)
Then after a while the page refreshes with "No data received" box and no download kicks off.
2 days prior to this I was perfectly able to download my subscription pdfs, including the first iron gods AP.
So something funny is going on somewhere?
On returning to my downloads list, the last download for each item still shows as never, so I suspect it didn't get as far as creating the pdf for download?
I tried an older item on my list that I have downloaded loads before. Nope, no joy. Same "No Data Received" result.
Help?
Thank you in advance.
Anthony Adam.
Heya, I wasn't able to replicate this problem on our end for your downloads. Can you let us know what device, browser, and version you're using when you try to download? Do you have any plugins installed? It's possible that there may be a setting or device limitation keeping you from getting at the shiny stuff.
Google Chrome, nothing special - it only started recently, so I wonder if a windows update which occurred may have that problem.
It's on windows 8.1 if that makes a difference... I have access to IE and firefox, so will try those too.
Let you know in a moment.
OK. It must be a chrome something, Firefox so far seems to be working for me.
Sorry for troubling you.
No worries! Could you let us know what version of Chrome? We might be able to figure out the problem in case it crops up again.