Order #3192017


Customer Service

The Exchange

This order is missing. The UPS tracking number says they delivered it to the post office three weeks ago. I called the post office and they said UPS only delivers to them for PO boxes (which I don't have) and they can't find it. I tried contacting UPS, but they haven't responded.

Is there anything you can do to help me track this down from your end? I've been trying for a week and I'm still at a loss.

Customer Service Ray of Funshine

It looks like they are well outside of the estimated arrival window. Unfortunately, we have no further tracking information than you do.

I have set up replacements to ship at no additional cost with your currently pending order. If the originals show in the meantime, just let us know!

Thanks!
Sharaya

The Exchange

Thank you very much!

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