sidecart issue?


Customer Service


Hello,

I just saw the shipping email for my subscription. I know it's too late now, but how come the Technology and people of the stars books didn't ship with this subscription?

Thank You,

Steve

Customer Service Ray of Funshine

Hi Steve,

Thanks for letting us know about this. It looks like the system goblins are being greedy this month and trying to hold on to some of the sidecart items. Sorry about that!

I have poked and fixed things, and you should get an email confirming the new order information.

In the future, when you get the first email that is just confirming that the subscription order has been created, if you see anything that seems like it's missing, or seems amiss, or just want to make any changes, please let us know as soon as possible. It's much easier for us to fix things before orders ship. Thanks!


Thank you very much. I'm sorry I didn't see the email right away. Thank you so much.

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