Items In Sidecart (Are Closer Than They Appear.)


Customer Service


Hi there,

I had a question regarding my sidecart.

In it are all of my August subscriptions, but I do not recall moving anything to my sidecart.
Does this mean that my August subscriptions will not be shipped until the following month's subscriptions?

I would like to make sure that all of the items in my sidecart will ship ASAP (Especially the Advanced Class Guide!!!!) What do I have to do to make that happen?

Thank you very much.

Abs

Customer Service Ray of Funshine

Hi Abs,

When were were trying to straighten out your subscription stuff before, I had to add the things to your sidecart because the system was being finicky.

They should still get generated into an order when we start the August subscription run. And I already have you on my list of accounts to check to make sure things go smoothly. You can keep an eye on August updates here:
http://paizo.com/threads/rzs2r8th?August-New-Release-Shipment-thread

If you have any other questions, please let me know.

Thanks!
Sharaya


Thanks for your help, Sharaya. I was able to click a button in my sidecart that authorized my payment on the items immediately. =)

Last question;
Since order shipping was originally supposed to begin today, will subscribers potentially be able to get their pdfs? Or should I buckle down and resign to waiting a few more days?

Customer Service Ray of Funshine

You are very welcome. Glad to help!

PDFs are linked to the shipment of the related physical items from the warehouse. You'll be granted access to the PDFs when your subscription order ships. You'll get a confirmation email when it ships.

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