Cancel Skull & Shackles base set


Customer Service


Hi,

I sent an email to customer.service@paizo.com but haven't had a reply.

I currently have a subscription to Pathfinder Adventure Card Game. I live in the UK, so the shipping for the Skull & Shackles base set is too high.

Please can you remove the base set from my subscription.

I'd still like to receive the character pack and promo cards, and the subsequent adventure decks.

Thank you.

Lantern Lodge Paizo Customer Service Algorithm

Greetings Anthony,

The system isn't able to be set to skip products in a subscription automatically, so in order to ensure the base set doesn't get generated and shipped I have cancelled your Adventure Card Game subscription.

We should have the Character Add-On Deck available as a starting subscription product in early August, you'll want to start a new subscription with it, bypassing the Skull & Shackles Base Set. You'll still receive the same promo cards as if you had received both.

Let me know if I can assist you with anything else and I'll be glad to do so. Thanks!

-Erik Keith


Erik Keith wrote:

Greetings Anthony,

The system isn't able to be set to skip products in a subscription automatically, so in order to ensure the base set doesn't get generated and shipped I have cancelled your Adventure Card Game subscription.

We should have the Character Add-On Deck available as a starting subscription product in early August, you'll want to start a new subscription with it, bypassing the Skull & Shackles Base Set. You'll still receive the same promo cards as if you had received both.

Let me know if I can assist you with anything else and I'll be glad to do so. Thanks!

-Erik Keith

Thank you. I'll be sure to resubscribe in August.

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