Trying to add additional item to subscription order


Customer Service

The Exchange

I have a subscription order that is on the edge of getting a shipping credit. I'm trying to add a pathfinder battles booster to the order, I just can't find where to do that.

Any assistance you all can provide would be appreciated.

Customer Service Ray of Funshine

For changing shipping options, are you taking the following steps?:

From the shopping cart, hit the "Proceed to Checkout" button
This should bring you to a section with different numbered buttons that you can click on.
Click on "Step 2 - Shipping"
Click the button that says "Change Shipping Details"
This should should bring you to a page the will display all available shipping options and methods for the order at the time is it being placed.

In this case, if you scroll down to the bottom of the different shipping options, you should see the option to combine it with Order 3191002, with multiple shipping method options.

I hope that helps!
~Sharaya

The Exchange

I tried that but it added it to next month's order even though my current one is still pending.

Is there any way to fix that?

The Exchange

Never mind, just figured out how to do it correctly.

I'm all good.

Customer Service Ray of Funshine

Neat. Glad to hear you figured that out :)

If we can help with anything else, please let us know.

Thanks!
Sharaya

Community / Forums / Archive / Paizo / Customer Service / Trying to add additional item to subscription order All Messageboards
Recent threads in Customer Service