Checkout impossible


Customer Service


Pathfinder Maps, Starfinder Roleplaying Game Subscriber; Pathfinder Roleplaying Game Charter Superscriber

I have got 58 pdf in my shopping cart but i can't check out.
Everytime the system wants a new "sign in" but then directs me back to the main page.

Please help me

best regards

Iris

Customer Service Representative

Hi Iris,

I'm trying to submit this from our side, but the system is giving me some trouble with it. I'm having the tech team look into it. I'll let you know when we are able to get it submitted.

~Sharaya


Pathfinder Maps, Starfinder Roleplaying Game Subscriber; Pathfinder Roleplaying Game Charter Superscriber

i tried again this morning, but it is still not working.
I will be patient :-)

Best regards

Iris


Pathfinder Maps, Starfinder Roleplaying Game Subscriber; Pathfinder Roleplaying Game Charter Superscriber

So now my shopping cart from July 2 that i could not check out has lost all the "sales" prices and instead of about 109 $ it shows now 190 $.

Is it possible to restore the sales prices and submit this order from your side or is this not possible anymore ?
If not I will cancel all these pdf orders.

best regards

Iris

Customer Service Representative

The system is still having trouble with this one. We are looking into it to see what we can work out for you! Sorry for any inconvenience in the meantime.

~Sharaya

Customer Service Representative

It took some finagling, but we were finally able to get this order submitted through the system (at the originally quoted sale prices).

You can verify the order information here:
https://secure.paizo.com/paizo/account/orders/v5748a8i3to8i

If we can help with anything else, please let us know.

Thanks!
Sharaya


Pathfinder Maps, Starfinder Roleplaying Game Subscriber; Pathfinder Roleplaying Game Charter Superscriber

Thank you Sharaya
I have downloaded all files now - everything is OK

Just for your information, maybe this can help for finding bugs:
I have got 2 confirmation emails für this order on friday
I can not use the link "my Downloads" in the upper right part of the frontpage, when I try this I get into an "returming customer" loop
I can use the link to the downloads from the "my Account" page.

Best regrads

Iris

Customer Service Ray of Funshine

Thanks for letting us know about this. That does sounds unusual. I will pass that information along to the tech team as well.

Thanks!
Sharaya

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