Consolidate July shipment with August, put me back on Battles subscription


Customer Service

Sovereign Court

Hi Paizo

I want me a big demon, please put me back on Pathfinder Battles subscription for the Lost Coast set.

I only have a comic coming to me in July. The shipping to New Zealand is roughly the same as the comic. Could this comic please be included with my August shipment which is upsized anyway?

Customer Service Representative

Hi Glen,

Since the Battles subscription has previously been cancelled (as opposed to suspended) we don't actually have a way to restart it from our side. But Lost Coast should now be an available starting item on the subscription page, for you to restart with.

Based on this setting on your account:

*****
Hold for monthly Paizo shipment
Ship my subscription products once a month, so I'll pay only one shipping charge. Any non-Paizo subscription releases will wait and go out with the next monthly Paizo subscription shipment.
*****

The comics to should get moved to ship with your August subscriptions. This may not display correctly until we generate July subscriptions. If things don't appear correct after that happens (after July 10th/11th), please let us know, and we can fix it.

Thanks!
Sharaya

Sovereign Court

OK, I didn't know a subscriber could suspend subscriptions. I'll take a closer look at the options.

The comic is not displaying correctly, which is what generated my post, but I'll wait for it to sort itself.

Thanks!

Sovereign Court

Sharaya, even though I specified the Lost Coast when returning to Pathfinder Battles subscription, the system has still scheduled Reign of Winter for me.

Could you please remove the Reign of Winter from my schedule? If you need to suspend my Pathfinder Battles subscription to do so, please go ahead. I will wait a few months before messing around with it again.

Lantern Lodge Paizo Customer Service Algorithm

Hey Glen!

Your subscription is set to start with the Lost Coast miniatures, what you're seeing is a persistent display bug that's causing the subscription to display the wrong starting item. I just gave the subscription a quick kick and it should now be properly displaying. :)

- Erik Keith

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