order # 3142540


Customer Service


Placed the order over a week ago it is pending still order# 3142540

Customer Service Representative

Our current shipping fulfillment times are 2 to 14 business days for most orders. This means that orders will ship from the warehouse in 2 to 14 business days.

This information can be found on the "Product Availably" section of each item. We have increased the time from our normal 2-6 business days or 4 to 11 businesses, to 2 to 14 business because of how busy the warehouse is this month.

It is one of our largest subscription months ever, on top of shipping rewards for Goblinworks' Pathfinder Online Kickstarter. It is taking a little bit longer than normal to ship most orders because of this.

It looks like your order should be fine, the warehouse just has not quite gotten to it yet. You should get a shipping update when it ships. If you need to make any changes to the order before that happens, just let us know.

Thanks!
Sharaya

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