Got my "Shipping" email, but only the non-Subscription downloads


Customer Service


Pathfinder Maps, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

I got my "Shipping" email, and the order shows it is in Shipping status. But the only items added to My Downloads are the two Emerald Spire Preorder items. My usual subscriptions didn't get added. Can you give them a poke? Thanks!

Customer Service Representative

We are having some issues with this that the tech team is looking into. We'll update you as soon as we have more information. Sorry for any inconvenience!

Thanks!
Sharaya


Hello Sharaya,

I am also having this issue, if you could keep me in the loop with updates that would be great.

Thank you,
Matt

Customer Service Representative

Will do!

~Sharaya

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