Request for new copies of misprinted cards


Customer Service


Hi there, i have brought a copy of the second printing Rise of the rune lords card game base set with some serious miss-printing of cards.
All of the cards within the cellophane wrapped pack containing the spell, weapons, armour and barrier cards are misaligned.
the top of the cards are cut off and missing the border, which means you can readily identify these cards from the back. Since posting my email to customer services on the 11th of june i have now signed up with pazio.
I purchased the base set from amazon, but do not want the hassle of having to send back the whole base set for the sake of one small pack of cards.
Any help with this would be sincerely appreciated.

Customer Service Representative

I'm sorry to hear that your cards were misprinted.

I'm also sorry that we haven't followed up on your email yet. We are experiencing an unusually high volume of inquiries right now, and are trying to work through things as quickly as we can.

I'll follow up on your email.

Thanks!
Sharay

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